✅ What Happens After You Order
When you place an order, we quickly verify if the parts are in stock. Because many people shop online at the same time, availability can change — and occasionally, a product may become unavailable after your purchase. If we can’t fulfill your order and can't source the part from our suppliers, we’ll cancel it promptly and you won’t be charged.
If the parts are in stock, we’ll pack your order and ship it using one of our trusted couriers — Canada Post, Purolator, Canpar, FedEx, or UPS. Enjoy our Best Flat Rate shipping, or choose your preferred carrier at checkout.
Orders ship within 1–2 business days, excluding weekends and holidays. Special-order or backordered items may delay processing, but we’ll keep you updated if anything affects your shipping window.
Have questions or want to combine multiple orders? Email us at info@allsmallengineparts.ca
FREE SHIPPING: Orders over $99 before tax ship ground with our preferred carrier.
✅ Return & Exchange Policy
Getting the right part the first time matters. If you're unsure about compatibility, our team is here to help before you place your order — it saves time and avoids unnecessary returns.
We carefully check every part before it leaves our shop. But if something arrives defective, here’s what to do:
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Time Frame: Return within 30 days of receiving your order.
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Eligible Returns: Only unopened, unused parts in their original packaging may be returned for exchange or refund.
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Process: Log in, find your order, and request a return. We’ll issue you an RMA number and instructions to ship it back.
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Shipping Costs: You cover return shipping unless we’ve made an error or the item is defective. We recommend using a trackable method.
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Refunds: Once the return is inspected, we’ll process your refund (minus any applicable shipping fees) within 5 business days.
Please note:
The following items are non-returnable:
• Special order items
• Any product that has been installed or used
• Opened polybagged items
Still have questions? Reach out any time at info@allsmallengineparts.ca